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Frequently Asked Questions

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Courses & Exams

Are your courses completely online?

Yes, every course offered by CEMassage (unless otherwise noted) is completely online. After you have created an account and purchased a course or package, you will be able to access your course(s) in your account immediately . You will be able to view your course (print it, if desired) complete the test and, if passed, you will receive your certificate all without waiting. No shipments and no hassle! Not only are our courses 100% online, but you also may save your exam and come back at a later time! Our online courses at are completely online.

How does online testing work?

With us, online testing is very simple and allows you to work at your own pace without being timed. You will receive your certificate immediately after successfully passing the exam.

After you have made your purchase, you will log in to your account on

  • To access your course material go to “Course Study Material” within your account and then click on “View” to the right of the course.
  • To take an exam go to “Take Exam” within your account and then click “Start” to begin your exam.

During the exam you may pause and save your exam. You must pass with a 70% or greater to pass the course. This is considered an “Open Book” exam. After you pass the exam, go to “Completed Certificates” where you can print your certificate at any time.

The exam is online and mobile friendly. So you can complete your exam from any device.

How do I access my certificates?

For online courses taken with us, all certificates are stored within your account on

To access these certificates you will log into your account and click “Completed Certificates”. You will then be able to view and print your certificate(s).

For live classes registered through CE Massage you will receive your certificate directly from the provider after attending their class. To find out time frames, you would need to contact the provider that you registered with. This contact information can be found in your email and within your CE Massage account.

Are you mobile friendly?

Great question! Yes, we are. You can search for courses, access your account and take exams on any device.

Can I print the course?

Yes, you can. Each course comes as a PDF file that you can download and print. All of the exam questions are listed within the material, in case you would like to print it out, too. Some of our courses can be viewed right on the website on any device, without downloading a PDF file. We are currently making all of our courses viewable this way.

About CE Massage®

Are you approved for my state?

Most likely, yes, but it depends. We are approved for the majority of the states due to the fact that we are NCBTMB Approved, and we are board-approved in states such as New York, Florida, Alabama, Texas, Illinois, Louisiana, Washington DC and North Dakota. In order to find out about your state, go here and select your state. You can find out what your renewal requirements are, as well as what we can do to help you. If you have any questions please feel free to email or call us.

How do I know you are legitimate?

CE Massage has been in business for many years and approved by the NCBTMB (451576) and numerous states, including: New York, Florida, Illinois, Texas, Alabama, and Louisiana! We have had tens of thousands of therapists use CE Massage to successfully renew their massage licenses across the United States using our online courses. We offer live customer support Monday-Friday via phone and online chat, and we pride ourselves on helping massage therapists successfully renew their licenses.


How long do you keep student records?

CE Massage is required by some entities to hold records for at least 6 years. All records and privacy fall under our Privacy Policy.

For live classes registered through CE Massage you will need to ask the provider that you registered with. We are simply the platform on which they advertise.

How do I contact you?

To view all of our current contact information and hours, go here.

How Do I Get Started?


Call, Chat or Visit Our Website

Easily get started by going to our website, or give us a call 855-586-9053.

Register On Our Website Anytime

No need to wait, especially if you are in the time crunch. Get started today, tonight or any time at

Know What You Need

Find out exactly what your state needs to renew by going to our Renewal Guide simply by clicking here.

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